Delete it in the app
This is the quickest way, and it happens straight away.
- iPhone: go to Profile → Settings, scroll to the bottom and tap Delete account.
- Android: on the Home screen tap the settings button (top right), then tap Delete account.
You'll be asked to confirm. Your account is then deleted permanently and you're signed out.
Can't get into the app?
Email us from the email address you use for DriveBox Connect and ask us to delete your account. We'll delete it within 30 days and email you to confirm.
What gets deleted
- Your account, sign-in details and profile, including your photos
- Your messages, diary, lesson notes, progress, check-ins and theory test details
- Your connections with instructors or learners, and your ADI Community posts and replies
- For instructors: your application details and ADI or PDI badge photos
What's kept
- Card payment records are held by Stripe, not DriveBox. Stripe keeps them for as long as the law requires (usually up to 7 years for financial records). Instructors can still see payments they received in their own Stripe account.
See our Privacy Policy for more.